FREQUENTLY ASKED QUESTIONS
What is the difference between standard models and custom models?
The standard models come with a pre-made design that cannot be personalized; they are, however, programmed with your contact and networking information. With the custom models, on the other hand, in addition to being able to program your contact and networking information, you can get a fully personalized design of your choice printed on the Cyber Card.
Which smart phones are compatible with Cyber Card?
Virtually all Android Smartphones are compatible with the Tap feature of the Cyber Card. For iPhones, the iPhones X, XS, XS Max, XR, 11, 11 Pro, 11 Pro Max, 12, 12 Pro, 12 Pro Max are compatible with the Tap Feature of the Cyber Card. Also, no special apps are required for transferring your contact details via the Camera Scan Feature on iPhones as old as the iPhone 5S (iOS11 or newer required).
Can I get the Cyber Card with a custom design from my brand or company?
Yes, you can upload your own design on the website.
Do I still need traditional business cards if I have The Cyber Card?
The Cyber card is meant to be a Replacement or Supplementary to your traditional business cards depending on your needs. However, most people decided to get rid of their traditional business card when they started using Cyber Card and completely change their format.
Do smartphones need an app pre-installed for the Cyber card to work?
There are no special apps required on Android Smartphone Devices, as well as on iPhones of X, XS, XS Max, XR, 11, 11 Pro, 11 Pro Max, 12, 12 Pro, 12 Pro Max.
However, on older iPhone models such as the iPhone 8, and iPhone 7 require an application to be installed.
What can I do with Cyber card?
The possibilities are endless with how you can share your personal information with someone. But keep in mind that it is used as a tool to transfer personal information to expand your prospect within seconds.
Do you ship worldwide?
Yes, we do.
Do you offer discounts for bulk purchases?
Yes, we do. Please contact us via contact form and one of our staff will get back to you shortly.
How long is it going to take me to receive my order?
Standard models can take up to 10 business days for delivery but can be longer, while custom model, while custom models can take up to 20 business days for delivery.
Pre-orders require up to 20 business days for production.
Please refer to the production time listed on the exact product in which you are interested for an accurate production timeframe. Shipping time is typically 5-10 business days.
If you have a hard deadline, please contact us via email befor placing your order.
Can I add my logo, picture, or any other information to the exterior design/printed output of the business cards?
Yes, but keep in mind they can only be done on our custom models. On the rigns and key holders, you can only add a logo imprint.
Is a network data, or internet connection required for the Cyber card to work?
A network to input the data at first is needed, but not required for the instant transfer option.
Do you have any affiliate, dealer, brand ambassador, or partnership programs?
Yes, we do. Please contact us via contact form and we will get back to you with more information within 24 hours.
How safe and secure is the Cyber card?
The Cyber Card is very safe & secure. It only works when it is within 1.6 inches of a compatible device.
How long do the Cyber Cards before they no longer work?
With standard environmental factors, the Cyber card has an unlimited lifespan.
Why do we get only one card?
Since the Cyber Card is not necessarily designed to be passed out, one card is really all you need.
Can I update/edit my information after receiving my card(s)?
Yes, by login into your tappett.info account, you can update your information online
Does the Cyber card work in all countries?
Yes, it does.
Is the Cyber card waterproof?
Yes, it is.
Is a monthly subscription required to keep my tappett.info account active and Cyber card working?
No, a monthly subscription is not required. A one-time purchase is only required.
Is the Cyber card able to transmit my data when a smartphone has a case on?
Yes, we have tested it on multiple devices with phone cases on and it has worked fined. However, there are some cases that block the transmit of data from the Cyber card to the smartphone. Simply take off the phone case, temporarily, in those instances.
What is the difference between transferring contact details via a Tap or a Scan?
On compatible devices, you can simple tap the Cyber card against the smartphone and the your contact details will be transferred; however, for older iPhone models unable to read the data programmed onto the Cyber Card, you can simply open up the iPhone camera and scan the 2D barcode printed on the Cyber card to get your contact details transferred.